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Smarter News, Analysis & Research Communities Menu CONTACT | LOGIN | SIGNUP | NEWSLETTERS | WEBINARS Communities Build Your Own » Business VoIP » Call Center Management » Call Center Scheduling » Industrial Innovation » SD-WAN » Shaping Influence » The Blockchain Domain » Virtual PBX » Workforce Management Publications Tech Magazines Internet Telephony Magazine CUSTOMER Cloud Computing Magazine IoT EVOLUTION MAGAZINE Events 2024 TechSuperShow 5G EXPO February 13-15, 2024 Enterprise Metaverse Expo February 13-15, 2024 IoT Evolution Expo February 13-15, 2024 Future of CX Expo February 13-15, 2024 ITEXPO February 13-15, 2024 Generative AI Expo February 13-15, 2024 Industrial IoT Conference February 13-15, 2024 MSPEXPO February 13-15, 2024 Future of Work Expo February 13-15, 2024 The Smart City Event February 13-15, 2024 Awards Apply now Technologies Industries CustomerZone360 Future of Work HealthTechzone Information Technology MSP Today TechZone360 GenAI Today WebRTC World More Resources TMCnet Resources ApexTechServices Awards Blogs Content Marketing eBooks Research Reports Snapshots TMCLabs Videos Webinars White Papers About TMCnet Contributors Contact Us Corporate News Directions Management Media Kit PR Resources TMCnet Services Technology Marketing Corporation Subscriptions FREE Magazine Subscriptions FREE eNewsletters News Alerts and Custom RSS Feeds HOT TOPICS MSP Today IoT Evolution World Generative AI Expo Future of Work MARKETS SD-WAN THE BLOCKCHAIN DOMAIN WHITE PAPERS WEBINARS eBooks MEDIA KIT FREE eNEWSLETTERS Business VoIP Comm & Tech Blog Call Center Management Call Center Scheduling CEO Insights Industrial Innovation Shaping Influence SD-WAN The Blockchain Domain Virtual PBX Workforce Management ZEDEDA Edge Sync Resolves Numerous IoT Network and Edge Deployment Challenges BY: Alex Passett Wasabi and Dell Join Forces: Hybrid Cloud Storage Protects Valuable Data BY: Greg Tavarez Avaya’s Acquisition of Edify Brings AI-Powered Workflows to Customer Experience BY: Greg Tavarez Do NOT USE BY: Erik Linask Sprinklr Launches Digital Twin Technology for Deploying AI Applications BY: Tracey Schelmetic Liongard Launches Managed Attack Surface Solution with Global Service Partner Network BY: Stefania Viscusi TOP STORIES Last Updated: 1:20 PM EST - May 14, 2024 By: Greg Tavarez OpsRamp Points Out Observability Adoption is in Early Stages but Offers Big Benefits A recent survey by OpsRamp, titled The State of Observability 2024, shows how organizations use observability to gain a better … Read More By: Stefania Viscusi RingCentral Introduces RingSense AI APIs and Workflow Builder RingCentral announced a suite of new platform capabilities aimed at changing how enterprises construct and automate workflows in their businesses … Read More By: Stefania Viscusi NinjaOne Enhances Endpoint Security with More Visibility and Control NinjaOne announced expansions to its platform offerings to provide enhanced capabilities in endpoint management, patch management, and backup solutions. Read More By: Alex Passett SS&C Debuts Blue Prism Next Gen Platform for Intelligent Automation SS&C announced the first release of its new SS&C Blue Prism Next Generation intelligent automation platform, … Read More View All News The CX Hot Six for Telecoms Learning Center The CX Hot Six for Telecoms A guide to customer experience technology that delivers on business KPIs LEARN MORE ITEXPO Begins in: The CX Hot Six for Telecoms Learning Center The CX Hot Six for Telecoms A guide to customer experience technology that delivers on business KPIs LEARN MORE MOST POPULAR STORIES Integration Challenges with Modern Cloud Solutions in the Healthcare Insurance Sector Innovative Financial Rules Engine Developed by Anjali Raveendranath Reduces Loan Servicing Costs, Improves Efficiencies and Scalability ICYMI: Updates in the Cloud Red Hat and Partners Fuel AI Adoption with Open Hybrid Cloud Technologies PQtunnel by nodeQ Protects Against Quantum Threats NEWS FROM THE EDITOR-IN-CHIEF CLICK HERE TO VIEW ALL BLOGS Rich Tehrani AI-Connect by Phone.com: A Leap Forward in AI-Assisted Customer Interactions Rich Tehrani Rich Tehrani Link Page Rich Tehrani David Erickson: Hopes to Revolutionize Communications with Phound Rich Tehrani Vonage Elevates Cloud Communications with Advanced Noise Cancellation and AI Integration Rich Tehrani Cyara Enhances AI and Assurance Services in the CX Space LATEST FROM COMMUNITIES View All News SEALSQ Announces New Secure Element Solutions to Elevate IoMT SEALSQ (the "SQ" standing for "semiconductors + quantum") develops highly secure elements (SEs) and other critical technologi… Read More Variscite-SecEdge Collab Empowers IoT Customers with Easy-to-Implement Device Security Solutions Variscite and SecEdge are building an expanded collaboration to provide increasingly dependable chip-to-cloud, standards-comp… Read More A Superb Way of Manipulating Big Data: Databricks Notebooks In contemporary society, technological advancement is rapidly progressing, paralleled by shifts in people’s lifestyles and ne… Read More Exploring the Risks and Realities of NSFW AI Chatbots The development of NSFW (Not Safe For Work) AI chatbots is one of the most contentious and potentially dangerous areas of art… Read More When Health Intersects with Finance and Tech: Navigating Emergencies and Quick Solutions In the face of a health crisis, immediate concerns about financial coverage for treatments can intensify an already stressful… Read More Mastering Inventory Control: The Power of Serial Number Randomization Programs Inventory control comprises stock limits, orders, sales and arrival of consignments in the business by the management. It pre… Read More Beyond Basics: Unveiling 2024’s Cutting-Edge Video Editing App Innovations In recent years, video editing apps have undergone a transformation, with new features that surpass basic trimming and transi… Read More 1Password’s Integration with CrowdStrike Reduces Enterprise Security Hassles 1Password Business customers can now monitor security events, streamline reporting, and gain access to critical threat intell… Read More ManageEngine and Constella Combat Rising Supply Chain Attacks ManageEngine integrated Log360 with Constella Intelligence to equip organizations with a critical first line of defense again… Read More Fortress of Data: Why Protecting Your Data is Crucial in the Digital Age The digital age has transformed our lives, offering unparalleled connectivity and convenience. From instant communication acr… Read More UPCOMING WEBINARS Grow Your MSP By Helping Clients Acquire and Retain Employees REGISTER NOW VIEW ALL WEBINARS Sign up to receive our updates and other TMCnet news! FEATURED WHITEPAPERS The language of innovation: Why and how to gain your customers’ trust with your AI and digital DOWNLOAD NOW Exploring CX strategy and technology adoption: A decision-maker’s chart DOWNLOAD NOW Transforming Customer Experience DOWNLOAD NOW RingCentral RingCX overview DOWNLOAD NOW RingCX Digital Engagement Datasheet DOWNLOAD NOW Recently added Online Communities CLICK HERE TO LEARN MORE ABOUT ONLINE COMMUNITIES Workforce Management Your Customer Support Solution’s Chatbot May Be Putting Off B2B Buyers The Blockchain Domain Pepe CPT Brings in AI-Powered Predictive Abilities to Revolutionize Crypto Trading Business VoIP NTT DATA Introduces Sustainable Device-as-a-Service Solution SD-WAN Fortinet Adds New SD-WAN Services to Portfolio for the Modern Enterprise Call Center / CRM Genesys Introduces AI to Expand Automation, Analytics and Conversational Intelligence Across the Genesys Cloud Platform Genesys Recognizes Virgin Atlantic as Winner of CX Innovator Award Western Sydney University Named CX Achiever Winner at 2024 Genesys Customer Innovation Awards VIEW ALL Info Tech Cemex Adopts Solar Power Consumption at Clinchfield Cement Plant, Pioneering Sustainable Manufacturing Practices Tri Counties Bank Grants $110,000 in Scholarships for...